Gild Hall, New York (February 2022)

This mid-February stay centered an overnight in Manhattan via the Delta shuttle from DCA. The taxi line and ride from LGA was surprisingly painless on a Saturday afternoon. Gild Hall is Thompson branded, now under the Hyatt umbrella.

Notably, Thompson provides an alternative to the convention-type Hyatt mainstays, the Regency and Grand Hyatt, in urban cores, and slots above Hyatt Centric in the full-service rankings. Do not expect Park Hyatt luxury or service, and the hard product is inferior to the Andaz on 5th Ave. That said, room rates reflect this, and the downtown location can be convenient. In sum, the property is “charming” and “historic.” (Editor’s note: quotes intentional.)

Booking and checkin

I booked a Prive rate through Live Luxe Travel Company. Such rates come with room upgrades, property credits, and free breakfast. The room came to $353.01 all-in with taxes and fees; as a Hyatt Globalist, I didn’t pay the $30 destination fee.

Check in was with a friendly, hyped-in-a-good-way front-desk agent, who acknowledged both Hyatt Globalist status and the Prive booking. He explained the free breakfast and $50 property credit, and mentioned a gift in the room. A true pro who could read a customer and provide excellent service; he’s a credit to the property.

Hard product

Note I did not take pictures until we were partially set up in the one bedroom suite, with one full bath (no half).

Gild Hall living area

To the left was the kitchen area, which included an extensive minibar.

Extensive minibar

Immediately off the entry was a bath with shower.

Bath with walkin shower

Finally, a fairly spare bedroom.

One bedroom

The property has a lot of personality.

Food and beverage

As mentioned at checkin, there was a welcome gift of cut fruit and sparkling water in the room. We had serviceable drinks and apps at the bar before heading out for the evening.

Unlike poor Bonvoy elites, Hyatt specifically defines what food stuffs Globalists receive for breakfast in the program terms, which includes coffee or juice, an entree, and a side. Here both Globalists and Prive bookings ordered from a small set breakfast menu that included an American option with eggs and bacon as a hot option and a nearly offensively forgettable bowl of fruit with toast for me. Hyatt likely pays the property more than $10 each for these meals, and a guest cannot plus-up a check; there was no apparent a la cate.

Service during breakfast too was minimal, in efficiency, style, and tone, and a far cry from the welcome at checkin.

Rating (out of five stars)

Three stars. When prices run high at other properties, it’s on the list below the downtown Conrad which, on opening pre-COVID, tried hard with breakfast, back when that was the Hilton benefit for mid-tier elites.

Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina (December 2020)

Christmas decoration in Hyatt Regancy

Booking

I booked a Hyatt Prive rate through Live Luxe Travel Co. Prive is a Hyatt program booked through travel agents at its higher-end properties that provides benefits such as free breakfast, a room upgrade, and late checkout. I booked a standard king, and our upgrade to a Petite King suite confirmed shortly after booking. Also, in this time of COVID, Prive has been running a third-night free special, and the property was included, so off to shore for a three-day weekend.

Property

The hard product is strong for a Hyatt Regency and clearly early in the update cycle. It was also startingly vacant, with a number of outdoor pools and recreation activities, including golf. This being December and me being me, I stayed inside.

You are going to notice an absence of pictures in these narratives. For those, I encourage you to check out Yelp.

Checkin

Bored in the car on the way down, I toyed with the app (no, I wasn’t driving). I hit the checkin button and was offered an upgrade to a Chesapeake suite for $70 per night. Like a moron, I took it.

At checkin, my request for a waterview room was complicated by the suite upgrade. A golf pro was working frontdesk, and he exhibited the patience he surely gained there as he checked off each bay-facing suite. Essentially, a “living room” is connected to two “bedrooms” on either side, and two are sold as a suite.

He thought he found an open suite, but it was booked later in the stay. I took 700 square feet with a parking lot view.

Room

The room was large, with the bedroom noticeably nicer than the living area, which included a table, a bar, and a seating area with a television. There was also a full bath off the very large entry.

The room it was attached to was a Petite Suite in its own right, with a lot of space.

We had a lot of space.

As mentioned above, furnishings were in very good shape, better than I’ve seen in a while.

Food and beverage

We ate at the property the entire stay, and it was good, if not memorable. Think standard American fare, done better than average.

Service

The first full day of our stay was Friday, and we both had to work, so having the separation of the suite was convenient. At breakfast, however, I asked the frontdesk associate if we could move to any waterview room. She searched and located a Petite King suite, and we were allowed to finish working in the larger suite before moving to the Petite King. Very nice.

Service was excellent all-around at the level you would expect at a Regency resort. Staff clearly cared about guests’ stays, which is among the highest compliments I can give.

Rating (out of five)

Four stars.

A great trip is better than I expect, and this was one. A bow to the outstanding staff at the Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina. The $250 in comped food and beverage didn’t hurt either.

The Chaedrol Hotel Guide does not provide “balanced” reviews of stays, but rather our reviewers’ experiences at properties. Star ratings are based on price, so that a luxury or budget hotel may both receive either no or five stars, and factor in extenuating circumstances. Your actual experience may vary.